Refund & Return Policy

We want you to have a smooth shopping experience. If there is an issue with your order, please contact us as soon as possible with your order number and relevant details.

Damaged or Incorrect Items

If you receive a damaged, defective or incorrect product, contact us promptly after delivery with clear photos or videos of the product and packaging so we can review the issue.

Eligibility

Returns or replacements are subject to product condition and the nature of the issue. Items should generally be unused and in their original packaging unless the product arrived damaged or defective.

Non-Returnable Situations

Used, altered or damaged-by-customer items may not qualify for return or replacement. Certain products may have additional restrictions based on their nature.

Refunds

Once an approved return or issue is reviewed, any eligible refund will be processed through the applicable payment method or as otherwise communicated by our support team. Processing time may vary by payment provider.